To confirm a reservation a deposit of 50% of the total rent, (plus payment in full of the OPTIONAL Travel Insurance).  Your final payment is due 30 days prior to arrival.  The final payment will include the balance of the rent plus the Refundable Security Deposit.  Security Deposits may be paid by check if the check is received four weeks before your arrival, or by cashier's check, cash, or money order upon your arrival.  Credit cards are not accepted for the security deposit.

Reservations placed less than 30 days of your arrival must be fully paid when you make the reservation.  Credit cards are accepted for the rent, but SECURITY DEPOSITS MUST BE PAID BY CERTIFIED FUNDS (cashier's check or money order).  We accept Master Cards, Visa, and Discovery only.

An inspector checks each home after it is vacated.  If there are no problems, the security deposit is refunded within a week of your departure.  If the inspection results in any retention of your deposit, a letter will be sent to you and a check for the remaining balance within 21 days of your departure date. Guests will be charged for late checkouts; as well as damages or any missing articles; cleaning exceeding routine amount; house occupancy over the limit; moving furniture, etc.

Check-In / Check-out: During the peak season check-in time is 4:00 to 5:00 p.m.  Check-out time is 11:00 a.m. and an additional fee will be charged for late checkouts. In the off-season these hours may be more flexible - call our office first.  If you cannot check-in before 5:00, please call our office to make arrangements.

Cancellations: Cancellation notice must be given 3 weeks prior to the arrival date in order to receive a refund (less a $75 cancellation fee).  Cancellations of less than three weeks will result in forfeiture of the advance rental payment, unless we are able to re-rent the home, in which case you will receive a refund, less the cancellation fee.  (See Trip Cancellation Insurance).

Rental Policy: we maintain a family atmosphere for the quiet  enjoyment of our guests.  No rentals will be made to anyone under the age of 25.  Any use of homes for purposes other than family vacations must be addressed at the time of the reservation.  We do not rent to large groups, parties, prom groups, school groups, fraternities, or sororities - EVEN WITH ADULT SUPERVISION.  Reservations made under false pretenses will be subject to eviction and forfeiture of all monies paid.

 Pets are only allowed in specific homes that state "pet allowed". In such case, there is a non-refundable pet fee for each pet. Damage caused by a pet will automatically be charged against your security deposit. VIOLATION OF THIS RULE WILL BE GROUNDS FOR IMMEDIATE EVICTION AND LOSS OF ALL MONIES PAID.

Smoking:  Only homes specifically stating "smoking allowed" permit smoking inside.  Smoking in a restricted home will result in loss of the entire security deposit.

Hurricane Policy: Refunds are NOT given in the event of a storm evacuation. we offer affordable Travel Interruption Insurance for your protection. (See Trip Cancellation Insurance.)

Trip Cancellation Insurance: Travel Interruption Insurance is OPTIONAL, but is strongly recommended so you and your family will be financially reimbursed in cases of unforeseen events, such as protection against loss of vacation time due to medical emergencies, death in the family, and severe storm evacuations.  The price is nominal when compared to the investment your are making for your vacation! (See Hurricane Policy.)  The price of the insurance is 7% of the total rent.

Rental Home Set-Up: All homes are furnished to the homeowner's taste.  Homes will not have paper products (including trash bags), soap, or cleaning products.  The kitchens are equipped for the number of people the property accommodates.  Linens, bedspreads, pillows, and blankets are furnished.  Every effort has been made to insure all descriptions are accurate; however, Wolverton is NOT RESPONSIBLE for changes the homeowner makes in furnishings/equipment and NO REFUNDS will be given as a result of any changes.

Swimming Pools:  Most pools are open Memorial Day to Labor Day.  The opening and closing of the pools varies and is at the subdivision's discretion. Some subdivisions (Sea Isle) have a nominal fee for a pass to use the pool and fishing pier.

Galveston Country Club: Complimentary guest passes are available through our office for use of the beautiful Galveston Country Club, located at 14228 Stewart Road. You will have access to their magnificent 18-hole golf course, swimming pool, tennis courts, and dining facilities.  There is no charge for use of the pool and tennis courts, but you will need to pay for your green fees, food, and beverages.

Telephones: Most of our homes have telephones.  There is no charge for local calls.  For all other calls, you must use a credit card or call collect.